A tenant has criticised his landlord for entering his flat unannounced and leaving a handwritten note, reigniting debate over landlord access rights and tenant privacy.

The tenant, who discovered the note after returning home, said he felt his personal space had been violated. The incident sparked online backlash, with many pointing out that landlords cannot enter a rented property without giving at least 24 hours’ notice in writing and obtaining consent, except in emergencies.

Under the Landlord and Tenant Act 1985, tenants are entitled to “quiet enjoyment” of their home. This means landlords must respect the tenant’s legal right to privacy and possession, even though they own the property.

Industry advisers warn that even well-intentioned actions can backfire. A simple communication slip-up may escalate into a formal complaint or dispute, damaging relationships and reputations.

For landlords, the lesson is clear:

• Always give written notice before entering.

• Ensure visits are agreed in advance wherever possible.

• Reserve unannounced access strictly for emergencies (e.g. gas leaks, fire, flood).

With landlord-tenant relationships under increasing scrutiny, maintaining professionalism and respecting legal boundaries is more important than ever.

Three Golden Rules for Property Access

1. Always Give Notice

   • Minimum 24 hours in writing.

   • Email, text, or letter is fine — but keep a record.

2. Seek Consent

   • Agree a convenient time with the tenant.

   • Respect their right to refuse if it isn’t urgent.

3. Emergency Only = No Notice

   • Gas leaks, flooding, fire or suspected break-in are the only valid exceptions.

⚠️ Remember: Tenants have the right to quiet enjoyment. Unannounced visits risk complaints, disputes, or legal action.