The government has confirmed that landlords will not be required to provide tenant references, following a written question from Labour MP Dr Rosena Allin-Khan.

Dr Allin-Khan asked whether it would have merits to make it a statutory duty for landlords to provide references when requested. While many landlords voluntarily request references from tenants, and tenants can request a previous landlord reference, this is not currently compulsory.

Housing Minister Matthew Pennycook responded: “Where a landlord has requested a reference from a previous landlord and is unable to obtain this, we encourage landlords to make use of other available referencing criteria to give them and the tenant confidence that the tenancy is suitable.

Local authorities may also offer guarantee schemes or assistance with rent payments to help people on low incomes or at risk of homelessness secure a property.

The government has no plans to introduce a statutory duty for landlords to provide tenant references when requested.”

The announcement follows guidance from the referencing platform Canopy, which warns that landlords are likely to scrutinise tenant applications more carefully as a result of the Renters’ Rights Bill. Canopy notes that while the reforms aim to make renting fairer, confusion and disputes may arise as landlords and tenants adjust to the changes.

Practical Implications for Landlords and Agents

• Tenant references remain voluntary: Landlords are not legally obliged to provide references for tenants.

• Use alternative checks: Where a previous landlord reference is unavailable, landlords should rely on other referencing criteria (credit checks, employment verification, rental history) to assess suitability.

• Be aware of Renters’ Rights Bill impacts: The new reforms may increase scrutiny of tenant applications and create confusion or disputes, so clear communication and thorough documentation are essential.

• Support for tenants: Local authority schemes and rent guarantees may assist tenants who cannot provide references, helping landlords mitigate risk while supporting responsible renters.