One in Three Letting Agents Still Unprepared for Renters’ Rights Act

A new survey by Goodlord has revealed that 31% of letting agents have not yet taken any concrete steps to prepare for implementation of the Renters’ Rights Act, prompting warnings across the sector with less than six months until major provisions go live on 1 May 2026.

Goodlord described the findings as “shocking”, noting that although 69% of agents have begun preparations, a “huge swathe” of the market remains on the back foot.

Significant Work Required Before 2026 Deadline

Between now and the 2026 deadline, agents must ensure that processes, documentation and internal policies reflect the new legislative requirements. Any failure to comply could expose agencies to substantial fines or Ombudsman investigations.

Training is also a major concern. Nearly half of agents (45%) say tenants or prospective tenants are already asking questions about the Renters’ Rights Act, suggesting demand for clear guidance is growing rapidly.

Confidence Mixed Across the Sector

Despite the slow start for many, 84% of agents remain confident they will meet the May 2026 deadline. However, one in six (16%) say they do not expect to be ready in time — a figure Goodlord suggests should worry the industry.

Additional research by the supplier found that 40% of landlords doubt that letting agents are equipped to manage the upcoming wave of reform, adding further pressure.

“Time is not on their side” — Goodlord CEO

William Reeve, Goodlord’s chief executive, highlighted the scale of the changes: “From the end of fixed-term tenancies and the ban on over-bidding, to the scrapping of Section 21 and the introduction of new rules around pets – there’s a vast amount for letting professionals to get their heads around.”

He warned that the backlog of work is substantial:  “There’s a huge number of processes, paperwork and systems that need updating. It’s disconcerting to see that such a significant number of agents haven’t yet got into gear. Time is not on their side and the penalties for inaction could be crippling.

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